Return and Refund Policy


Authorised Returns

We're unable to accept returns unless your items are incorrect, damaged or faulty. 

All incorrect, damaged or faulty item returns must be authorised before shipping. 

AX Paris must be notified via email immediately upon receipt, items must then be posted back to us within 7 days of authorisation of return. 

We regret that we do not offer refunds but your account will be credited.

Unauthorised Returns

Any returns made without authorisation will be refused & in the event that the goods are accepted back in error, the buyer will be notified to arrange pick up for unauthorised returns at their expense.

Any unauthorised returns that remain unclaimed, will be disposed of or resold after 30 days from the date the items were returned. 

Please note that it is important that you make returns out for the attention of AX Paris Wholesale.

The cost of the return will be at the buyers expense.